jP
janine P

1 reviews | Active since Jul 2016

05 Jul 2016, 12:33

homechoice bad attitude and very Bad service

<p>homechoice bad attitude and very bad service</p> <p>Really why do you guys phone when i gave you the reason why i didnt pay full amout on my freaken account its not like i didnt pay i payed what i could seeing im the only person working you phone my cell phone every hour after i spoke to consultant then phone to my work phone this is arrastment from you guys</p> <p><br />Is not like i didnt pay my account</p> <p>BAD SERVICE AND WHEN I EXPLAIN MY REASON THE CONSULTANT PUT THE PHONE DOWN IN MY HEAR ****ING RUDE</p> <p>phone again Im waiting...</p> <p>You guys suppose to understand when only one person provides for family things happen in life where you partner loses his/her job</p> <p>You charge us for phoning us its on your own expenses cause stupid ppl dont get it</p>

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Replies (1)
Homechoice
Homechoice's reply08 Jul 2016, 10:28
Official
Hello janine Pickering, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team