AJ
Audrey J

1 reviews | Active since Jun 2016

09 Dec 2020, 14:49

Homechoice bad as usual.

They don't even deserve 1 star. I bought 4 sweaters for my boys for Christmas online. They send me a message of an abandoned order. I send my proof of payment and they keep on telling me the are investigating and Christmas is around the corner. Don't know why I bother with buying from them because this is not my first bad experience with them

0
Replies (3)
Homechoice
Homechoice's reply09 Dec 2020, 15:08
Official
Hi Audrey.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
 

AJ
Audrey J's update09 Dec 2020, 15:20
Reviewer Update
All I want from you now is to refund me. I don't want to do business with you any more. I want my R878,39 back that I paid on 28 November 2020.
AJ
Audrey J's update09 Dec 2020, 15:51
Reviewer Update
Home choice just called me to inform me they will refund me. Thanks to hellopeter. I really don't know what I will do without this platform. This seems to be the only way to get a response from companies.