BP
Bathobile P

1 reviews | Active since Jun 2021

03 Jun 2021, 21:41

Homechoice are ******s

I bought a 23 piece comfort set and paid cash on 22 December 2020, in January I received an sms saying my parcel was delivered and signed by a 3rd party. I phoned homechoice to tell them I didn't receive any parcel from them. They asked me to send an affidavit and I did.

No one entertained me after sending the affidavit. I made several phone calls and emailing, no one was able to help until I contacted Fast n Furious to help me track my parcel.

I finally received a parcel in March 2021, but it was not what I've ordered. I returned the parcel and homechoice confirmed that they received the parcel.

When I asked for a refund in May 2021, I was told I will not get it because there's a blanket that I didn't return. I don't know anything about the blanket. I never ordered it.

Homechoice is robbing people's money. They are ********.

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Replies (1)
Homechoice
Homechoice's reply04 Jun 2021, 09:23
Official
Hi Bathobile.

 Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

We  will be in contact with you shortly to assist in resolving the issue.

Thank you.
Homechoice