JR
JATINE R
1 reviews | Active since Feb 2021
09 Feb 2021, 18:32
HOMECHOICE ARE *****
Homechoice debit my account incorrectly and I was promised the money will be refunded in 48 hors hours. I requested the refund on the first of Feb an today is the 7th Feb and still nothing. I keep calling the customer care call center and keep getting promises that never happened. Today I finally get a call from a team leader claiming to be a manager telling me that I will only get my refund next week sometime due to back loggs??? So because if homechoice incompetence my family has to suffer while they just sit back and do nothing.
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Homechoice's replyOfficial
10 Feb 2021, 08:07Hi Jatine.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Homechoice's reply10 Feb 2021, 08:07
Official
Hi Jatine.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice