KM
Kirtan M

1 reviews | Active since Jul 2012

16 Apr 2021, 09:25

Homechoice are **********

Homechoice has been **********ly debiting my account for many months. I have to keep reversing with the bank, and they keep changing the debit order reference. I have logged this with homechoice, emailed them, but I'm not getting any of my issues resolved. The call centre is absolutely useless and gives me the wrong number for the ***** department. Finally got a number, but I am just put on hold.

0
Replies (2)
Homechoice
Homechoice's reply16 Apr 2021, 09:39
Official
Hi Kirtan.

Thank you for bringing this serious matter to our attention.
 
 We are urgently investigating this and believe you may have been a victim of *****.
 
 We will be contacting you to get further details from you.
 
 Thank you for your patience and understanding
 
Homechoice
KM
Kirtan M's update16 Apr 2021, 09:55
Reviewer Update
You have already told me and identified it as a ***** when I called weeks back. No one is doing anything about it.