AF
Aldina F
1 reviews | Active since Apr 2021
09 Jul 2024, 15:42
HomeChoice and Poor Customer Service
I need HomeChoice to respond to my endless emails to them, requesting they clear my name off debt I have no knowledge of. They reply through automated emails and never directly delivering poor service but are quick to call to hand out debt.
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Homechoice's replyOfficial
09 Jul 2024, 15:46Hi Aldina,
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
Candice Rittels, on behalf of the Customer Support Team
Homechoice's reply09 Jul 2024, 15:46
Official
Hi Aldina,
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
Candice Rittels, on behalf of the Customer Support Team