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sipho S

1 reviews | Active since Sept 2022

12 Sept 2022, 14:54

HomeChoice Accounts ***** and Irregularities

The irregularities and inconsistencies in the way HOMECHOICE is handling clients' account it is utterly distasteful and the lack of professionalism in their client service department is unbearable. To start, I don't owe Home Choice any money; I've also never placed a successful transaction since I got the May Statement. I received a statement in July with the incorrect address showing that my balance was R24234.13. I called their call centre right away to question this statement, but I never heard back. In September I get my credit score report my score has significantly dropped because my current account with Homechoice is R24234.13 and in areas what nonsense is that I regret the day I did business with this mediocre company OK that is my experience and many many individuals who went through a similar experience. I wish to take them to CreditOmbuds.

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Replies (1)
Homechoice
Homechoice's reply12 Sept 2022, 15:04
Official
Hi Sipho.

Thank you for bringing this serious matter to our attention.
 
We will be contacting you to get further details from you.
 
Thank you for your patience and understanding
 
Homechoice