SM
Susanna M
1 reviews | Active since Mar 2020
08 Dec 2023, 09:36
Homechoice
Good day on the 24th of November I made a mistake and pay R8200 to my homechoice account I was supposed to pay R811.54cent I send them the proof of payment that was not enough they wanted banking statements and proof that I made that payment. I was confused and dumbfounded since they already have all my details and that iam a customer for years.So iam still waiting for the refund for my money and is now been two weeks. To be honest I'm disappointed in how they treat me as there customer.
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Replies (2)
Homechoice's replyOfficial
08 Dec 2023, 09:49Hi Susanna.
Thank you for bringing this matter to our attention.
We will be contacting you to get further details from you.
Regards.
Homechoice
Thank you for bringing this matter to our attention.
We will be contacting you to get further details from you.
Regards.
Homechoice
Homechoice's reply08 Dec 2023, 09:49
Official
Hi Susanna.
Thank you for bringing this matter to our attention.
We will be contacting you to get further details from you.
Regards.
Homechoice
Thank you for bringing this matter to our attention.
We will be contacting you to get further details from you.
Regards.
Homechoice
SM
Susanna M's updateReviewer Update
08 Dec 2023, 10:45So when wil you get in touch with me since I was yesterday at the bank and the bank also called in to help me send the three months bank statement and also the proof of payment since you said you call me yesterday but somehow no one called me.
SM
Susanna M's update08 Dec 2023, 10:45
Reviewer Update
So when wil you get in touch with me since I was yesterday at the bank and the bank also called in to help me send the three months bank statement and also the proof of payment since you said you call me yesterday but somehow no one called me.