MN
MaMpangela N

1 reviews | Active since Nov 2012

08 Sept 2020, 14:50

Homechoice-a call centre or a harrassment center?

I've been receiving calls looking for my nephew, who used me as his next of kin to acquire an account. Since the young man is mentally handicapped, I explained this to the call centre, gave them the mother's number who took over the whole matter. Now they are harrassing both the mother and myself even though I asked to be removed from their contacts. On the worst day, I have received a maximum of 5 calls. This has got to stop.

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Replies (1)
Homechoice
Homechoice's reply08 Sept 2020, 14:54
Official
Hi Xolisa.

We will investigate this process to see how we can best improve it going forward!

Apologies for the inconvenience caused,
Homechoice