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Pule M

1 reviews | Active since Sept 2014

24 Nov 2020, 18:00

Homechoice

The call center agents are very annoying and under-trained. Unprofessional would not even get close to their character. Why on earth has homechoice taught sits employees to collect money making arrangements when my account with the has always been up to date?? For someone with just R400 balance on the account which has never missed I receive these stupid calls every month and they always change their language think we are all from Western or Eastern cape. Last time I check there was no xhosa in UK. I’m settling and closing this account, I don’t have time for crazy calls from disrespectful and cheap stuff and staff

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Replies (1)
Homechoice
Homechoice's reply25 Nov 2020, 07:44
Official
Hi Pule.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

We  will be in contact with you shortly to assist in resolving the issue.

Thank you.
Homechoice