GM
Girly M

1 reviews | Active since Jul 2024

07 Jul 2024, 12:26

HomeChoice

I have paid and settled Homechoice account 5 months ago but I still receive calls from different debt collectors telling me I should pay Homechoice.I called Homechoice customer service multiple times regarding this matter, they even requested paid up letter of which i supp**** but I never got assistance all I get from them is calls telling me about their specials and competition. This affect my credit score so bad.

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Replies (1)
Homechoice
Homechoice's reply08 Jul 2024, 08:25
Official
Hi Girly,

We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.

We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.

Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.

Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.

Sincerely,Candice Rittels, on behalf of the Customer Support Team