Homechoice

<p>I bought the 10 piece bedroom set from homechoice using online order, then it was delivered in December but it was 15 pieces, I called them and they promised to call me back but they didn't then I sent 5 piece back on the 24th December 2015, then in January I checked with them and they denied receiving the parcel and they even told me to go back to the post office to find out where did they send the parcel and until the second week of February still denying that they've received the parcel, but credit department kept on calling me telling me I'm in arrears of which I didn't understand why and what's worse is that the agreement amount was R156 per month for 16 months then they were telling me to pay R590, I feel they are abusing my customer rights. Whenever I call they always promise to sort it out my issue, it's more than 6 months my problem is not been sorted but they still demand the higher instalments of R178 plus R29 with arrears. The customers services are not helping out, they keep on telling me I should pay</p>