cS
charles S
1 reviews | Active since May 2013
18 Apr 2024, 18:11
Homechoice
After several times I communicated with home choice they are failing to provide me with paid letter last year 20th March 2023 they gave me a settlement amount which I have paid it, and provided with proof of payment but still calling me to pay the account I will urge South African people not to buy from home choice there decease and honest to them self
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Homechoice's replyOfficial
18 Apr 2024, 18:20We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
Riaana on behalf of the Customer Support Team
Homechoice's reply18 Apr 2024, 18:20
Official
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
Riaana on behalf of the Customer Support Team