1 reviews | Active since Feb 2020
HOMECHOICE
hello Peter i ordered a bed from Homechoice and i received the mattress on the 20th of December 2019. However after numerous phone calls still do not have the base for the bed. I get told no the base was delivered on the 27th December 2019. I said why on earth would i be phoning if i had received it. The Lady told me that i would have to do an affidavit and i sent that on the 6th January 2020. tried calling again numerous times no answer from the dispute department the ***** department. it is now the 6th February 2020 and still no base for my new mattress. Numerous emails never had a reply back. Still quick to load the amount onto my account for the whole bed. Still not winning.
why Should I pay for the bed when i do not have a complete bed????? I am at my Wits end and do not know what else to do....
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice