1 reviews | Active since Apr 2018
HOMECHOICE
The nature of this query arose when HOMECHOICE had a system glitch and sent me two of the same things. Sent back the one bedding set, followed the pathetic way of getting my refund and till to date NOTHING. The below is an email i received from HOMECHOICE stating the following: Dear Miss Cornelson, Thank you for contacting HomeChoice. Please be advised the slip you have sent is invalid, kindly send us the full slip including the following amount you have paid for posting the item back, weight of the item. For information or assistance, please contact us on ***. Kind Regards, Chris.
Honestly speaking I will not recommend this place to anyone who decides to make any purchases via HOMECHOICE. From pillar to post I have been sent fighting for my own DAMN MONEY you guys are beyond useless and rest assure that a further complaint will be logged with the retail ombudsman. R1200 is no drop in the ocean and you guys should be taken to task for your "systems" duplicating purchases,
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
Best regards,
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
Best regards,
