1 reviews | Active since May 2018
Homechoice
Homechoice call center agents have been born and bred by the same rude mother.
They never give you chance to explain yourself they raise their voices and give a very rude attitude - they then turn around by saying you are the rude one - Oh My Goodness!!! When you ask them for a recording for the conversation to establish where the rudeness is emanating from - they NEVER do provide one.
I am sick and tired of Homechoice - why are they trained to be so rude???
Good Day Wangi Langa.
Thank you for raising your concerns with us. We are very sorry to hear about your service experience. We will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Regards
Customer Support Team
Best regards,
Good Day Wangi Langa.
Thank you for raising your concerns with us. We are very sorry to hear about your service experience. We will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Regards
Customer Support Team
Best regards,