Homechoice
<p>On 15 June I got this </p> <p>Dear Customer.</p> <p>Thank you for your email.</p> <p>We do apologise for any inconvenience caused. Pleasae note your credit card refund will be fully processed and paid within 3 working days.</p> <p>Regards</p> <p>Masibulele Mabuda.</p> <p> </p> <p>now or they ask for proof of payment what *******. Nothing but **********</p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
and i dont have a home choice account i ordered online and they refused to honour the order citing ***** as a reason. i rpvided proof this is my card and now many months later i am waiting seems like they have a silly standard response to all queries. I posted on this complaint a promise on 15 June to refund in three days then i get a silly e mail they want my card number which they have then they want the CVV which is totally irrelevant to the refund but i suppose someone wants it to use the card **********ly. Never saw such a big bunch of **********
and i dont have a home choice account i ordered online and they refused to honour the order citing ***** as a reason. i rpvided proof this is my card and now many months later i am waiting seems like they have a silly standard response to all queries. I posted on this complaint a promise on 15 June to refund in three days then i get a silly e mail they want my card number which they have then they want the CVV which is totally irrelevant to the refund but i suppose someone wants it to use the card **********ly. Never saw such a big bunch of **********
same response yet again this is the order Order no ********** 2 []. the account is suspended. And now pklease refund my money
same response yet again this is the order Order no ********** 2 []. the account is suspended. And now pklease refund my money
Order no ********** 2
Order no ********** 2
to crown it all i get a call on a sunday that says prove to us you made the payment. How ridiculous is this. Confirms my suspicions hey are nothing but ********** and should be boycotted
to crown it all i get a call on a sunday that says prove to us you made the payment. How ridiculous is this. Confirms my suspicions hey are nothing but ********** and should be boycotted
