JJ
Jose J
1 reviews | Active since Apr 2020
06 Jan 2025, 11:09
Home fail to deliver baby panda set
Poor service
I have ordered a baby bath set on the 5/12/2024 and still haven't been delivered till now and it's the 6/01/2025
Every time I phone the call centre they do the verification and put me on hold for 40+ Min till the call drop.. they keep on saying that it's takes up to 14 days to deliver I just want to cancel my order and get my money back I am sick and tired of the games you playing
Helpful (0)
Replies (3)0
Replies (3)
Homechoice's replyOfficial
06 Jan 2025, 11:14Hi Jose,
Thank you for your wonderful feedback! We're thrilled to hear that we provided you with exceptional service. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing homechoice!
Regards,
Homechoice Team.
Thank you for your wonderful feedback! We're thrilled to hear that we provided you with exceptional service. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing homechoice!
Regards,
Homechoice Team.
Homechoice's reply06 Jan 2025, 11:14
Official
Hi Jose,
Thank you for your wonderful feedback! We're thrilled to hear that we provided you with exceptional service. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing homechoice!
Regards,
Homechoice Team.
Thank you for your wonderful feedback! We're thrilled to hear that we provided you with exceptional service. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing homechoice!
Regards,
Homechoice Team.
JJ
Jose J's updateReviewer Update
06 Jan 2025, 13:24Now they sending this stupid reply mxm I want my money back please cause u can't deliver what u promise
Hi Jose,
Thank you for your wonderful feedback! We're thrilled to hear that we provided you with exceptional service. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing homechoice!
Regards,
Homechoice Team.
Hi Jose,
Thank you for your wonderful feedback! We're thrilled to hear that we provided you with exceptional service. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing homechoice!
Regards,
Homechoice Team.
JJ
Jose J's update06 Jan 2025, 13:24
Reviewer Update
Now they sending this stupid reply mxm I want my money back please cause u can't deliver what u promise
Hi Jose,
Thank you for your wonderful feedback! We're thrilled to hear that we provided you with exceptional service. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing homechoice!
Regards,
Homechoice Team.
Hi Jose,
Thank you for your wonderful feedback! We're thrilled to hear that we provided you with exceptional service. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing homechoice!
Regards,
Homechoice Team.
Homechoice's replyOfficial
06 Jan 2025, 13:35Hi Jose,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
Homechoice's reply06 Jan 2025, 13:35
Official
Hi Jose,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team