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Molo M

1 reviews | Active since Feb 2020

29 Mar 2021, 10:17

Home choice trying to commit ********** activities on my account

Home choice tried to perform ********** charges on my account increase my repayment by what we didn't agree on. Home choice has the most rudest consultant who are too emotional and cannot address consumers. The only consultant who was not rude was the one who loaded the correct amount which was debited from my account with no problem.

I have received numerous calls from rude consultants harassing my and trying to force payment agreements.when I indicate that the amount is wrong they become arrogant and hang up on me. Such rude and bad service.

Now homechoice has taken it's *********** staff members to list my name under bureau to tarnish my name. This was my last order to home CHOICE. I will never order from home CHOICE and I am going to advise my family and friends to stay away from homechoice.

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Replies (1)
Homechoice
Homechoice's reply29 Mar 2021, 10:48
Official
Hi Molo.

We’re very sorry to hear about the poor service you experienced.

 Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Kind Regards.
Homechoice