MO
Michael O
1 reviews | Active since Dec 2024
12 Dec 2024, 17:25
Home Choice Spam Calls
I am sick of being called and harassed daily by Home Choice call center agents. I have requested to be removed from your databases and received confirmation but yet I still get called almost every day! I have never used Home Choice and now I never will. What's the point of the POPI act if you are going to ignore and disregard the requests to stop contacting me. You do not have permission to contact me. I always here other people complaining about the same issue with Home Choice. Shame on you.
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Homechoice's replyOfficial
12 Dec 2024, 17:32 Hi Michael Oyston,We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,The Customer Support Team
Homechoice's reply12 Dec 2024, 17:32
Official
Hi Michael Oyston,We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,The Customer Support Team