1 reviews | Active since Jun 2015
Home choice should be a shamed worst company in SA
What a joke. Home choice has no communication skills when talking to a client. After Home choice came to pick up furniture which I bought in December 2014 they only credit my account now 7 months later. In this period I phoned constantly, managers said they will get back to me, call center would leave messages for managers and this went on and on. Every single day I would get a phone call to pay my account. And every time I tell them the same story. After 2 months it affected my credit score for non payment (as the goods are at warehouse) note that my credit score are still not fixed.. Accounts department are still phoning me after telling them I will make payment next month to close my account note this is for R150. There are no consistency in this company. Be careful.
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
