UM
Unathi M

1 reviews | Active since Jun 2016

09 Mar 2021, 14:12

Home choice service is Wack!!!!!!!!!

I placed an order on the 4th of February 2021,it's been over a month now still Nothing. The customer care team is very unprofessional and seems they don't even know how to do their work.

I spent my airtime every week only being told a team leader will call me back which she/he never did.

I am never ever buying anything Homechoice. I need my money back

0
Replies (2)
Homechoice
Homechoice's reply09 Mar 2021, 14:34
Official
Hi Unathi.

We’re very sorry to hear about the poor service you experienced.

 Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Thank you. 
Homechoice
UM
Unathi M's update17 Mar 2021, 11:11
Reviewer Update
Still have not received my order that time the team leader promised to prioritize it early last week. No communication, no updates, nothing.