Home choice runaround

(NO STAR) IN July 2019 I completed a online form to see if I stand a chance for credit at home choice , it came back to say I have been approved. I order a few things, never heard from them till I decided to phone them in August 2019, the lady I spoke to knew nothing of any orders I send her the emails from home choice and a few screens sots, and said I should order again maybe the system were offline, Well I placed it again and haven't heard anything from them till Mid September 2019 were they phoned me and asked if I still want something else from their range,or the same things I wanted from July 2019 I said no I will reorder seeing that winter has passed, I gave her my order and she said she will phone back. 2 weeks later she phoned back and Said I can only have 2 pillow cases for R56 a month at the end of +-12 months it would have added up to over a R1000. All I can do is laugh it is really seriously bad customer service I had a telephone relationship with home choice for a period of 4 months.... Just as I forgot about them they phone with something else, they are over expensive for low quility stuff, and change their mind every month about credit available, thanx guys but MR price will be eating through my wallet each month.