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simangele M

1 reviews | Active since May 2015

20 Jun 2024, 01:25

Home choice Please unlist me from the credit bureau

I’m so frustrated ++++ I have settled my Homechoice account in December 2023 and I have raised a complaint via hello peter and they said the matter is sorted but I’m still listed with the credit bureau and my home loan has bee rejected because of this matter.i have a clearance letter that I have obtained from your lawyers…please HELP

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Replies (1)
Homechoice
Homechoice's reply20 Jun 2024, 07:46
Official
Hi Simangele,

 Thank you for taking the time to reach out to us with your concerns. 

This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
 
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
 
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
 
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
 
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.

Kind Regards.
Homechoice