IM
Itumeleng M

1 reviews | Active since Aug 2023

03 Aug 2023, 08:36

Home Choice online shopping gone wrong

They say order home the comfort of your own home little did we know that its a knock off i ordered home choice 15 piece(3 set) bedding set to my surprise i only got 5 piece(1 set) it was supposed to be 3 bedding set each 5 piece inside i called customer service as everything was done online nobody has even get back to me to find out what was missing in the box then do their investigations you will get dropped once thier find out if you with a complain they said i must write an affidavit according to what happened or the incident i did that and send to it them but still waiting for their call but when you sms for credit the call you within hours same day

0
Replies (2)
Homechoice
Homechoice's reply03 Aug 2023, 08:47
Official
Hi Itumeleng.

Thank you for bringing this matter to our attention.
 
We will be contacting you to get further details from you.
 
Regards
Homechoice 

IM
Itumeleng M's update03 Aug 2023, 09:46
Reviewer Update
At least i got a call from selaiga a lady from home choice she said they will come and pick up the wrong order credit it and bring the correct once im still waiting from the massage for pick up.