IM
Innocentia M

1 reviews | Active since Oct 2013

28 Sept 2015, 17:31

Home choice making my life miserable

The Call Centre Agencies from Home Choice once they get hold of your mobile number, you have no peace. This people can phone you around 10 times in a day asking you if you need to order any special. I am quite sure if you want something you will go to their website to order. They don't care whether you are in a meeting, driving or busy at work. I am actually tempted to change my cell number of which its not fair.

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Replies (1)
Homechoice
Homechoice's reply29 Sept 2015, 16:07
Official
Hello Lindokuhle23,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team