LM
Lerato M

1 reviews | Active since May 2018

18 May 2018, 12:02

Home choice is saying I owe them for goods I never received

Hi hello peter

Have a very serious problem with home choice . have ordered comfort covers that thy sent to me and received . The very same month I received smss saying i have another parcel to collect i didnt go coz I didn't order anything . thy when thy sent my statement I was surprised to see that I owe home choice 3500 .

The comfort covers wer 1400 . s I called and inquire why do thy say I owe then 3500 they told me I have received also two blankets. I told them I never received them. I made an affidavit stating that I didn't receive them thy never rectified thy mistake . and every month thy add interest

Regards l h morake

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Replies (1)
Homechoice
Homechoice's reply18 May 2018, 12:08
Official

Good Day Lerato Morake.

Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.

Lee-Ann will be in contact with you shortly to assist in resolving the issue.

Regards

Customer Support Team