1 reviews | Active since Dec 2024
Home choice is like ****mer they want me to pay aifryer that is not working
I bought airfryer last year 2024 September i used it twice and it stopped working i emailed home choice more than 10 times to collect it. They came in November early they took it they brought it back around February after calling them several times to enquire. The were sending me to every switchboard until i lost my temper. Then i got my airfryer it looks like it wasnt fixed i used it once it never finished cooking. On my slip they also charged the courier fee of R250 and maintanance fee that suprises me,i called them to report the matter but no luck .then i emailed them to come and take their s****fryer im not paying anymore.they keep on calling me as if im a bad person i even decided to put the s****fryer in the garage. Home choice dissapointed me
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We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
The Customer Support Team