1 reviews | Active since Nov 2016
HOME CHOICE IS A ****!!!
I am regular customer of Home choice and I am completely disgusted with their service delivery and their treatment of customers!! I ordered a bedding set on line and since i had received a discount voucher for R50 decided to add it to my order. The sms I received and my digital invoice is two different things. I also have been depositing extra amounts with my previous orders. And each time i need to get change i don't get it!! it wasn't even app**** to my account to say because i have extra in my home choice account my next amount should be lesser because they owe me money!! CONSULTANTS ARE SUPER RUDE!! ARE THEY NOT TRAINED TO LISTEN TO CUSTOMERS AND KEEP CALM!! ONE CONSULTANT EVEN TOLD ME SHE WILL NOT HELP ME CAUSE SOMETHING WITH MY PHONE INSTEAD OF ASKING ME TO MOVE IF SHE CANT HEAR ME!!!
I AM EXTREMELY DISAPPOINTED. THIS IS THE LAST TIME I EVER BY FROM HOME CHOICE.
Good Day Lebogang Ngolele,
Thank you for your post on the Hello Peter Forum.
We appreciate the feedback that your have provided in response to the telephonic service that you have received from our consultant. Your input is valuable as this assist us in improving the quality of service that we provide to you as our customer.
An agent will be in contact with you shortly to discuss your concerns.
Kind Regards,
Customer Support Team
Good Day Lebogang Ngolele,
Thank you for your post on the Hello Peter Forum.
We appreciate the feedback that your have provided in response to the telephonic service that you have received from our consultant. Your input is valuable as this assist us in improving the quality of service that we provide to you as our customer.
An agent will be in contact with you shortly to discuss your concerns.
Kind Regards,
Customer Support Team