AM
Akhram M

1 reviews | Active since Aug 2020

26 Feb 2021, 09:46

Home Choice is a ***** and does nothing about it!!!

This company should be investigated. HomeChoice has been trying to debit my bank account since July 2020 although I dont have and have never opened an account with them. I reported the matter as ***** and Transunion has attempted to reach to them to resolve, they never responded. I have submitted all the necessary documents to prove this was ***** and now 7 months later they have handed me over to MBD collection services. I am being harrassed by MBD everyday for payment of an account I never opened. I have sent the documents to MBD 3 times and after 5 phone calls, still no resolution. A plain google search on Homechoice ***** issues will bring up up numerous hello peter complaints and an article on Mybroadband highlighting their ********** practices.

This company needs to be taken to task. I have since engaged the services of a legal firm which is costing me money, but I will ensure that these guys dont abuse other customers in future.

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Replies (1)
Homechoice
Homechoice's reply26 Feb 2021, 09:51
Official
Hi Akhram.

Thank you for bringing this serious matter to our attention.
 
 We are urgently investigating this and believe you may have been a victim of *****.
 
 We will be contacting you to get further details from you.
 
 Thank you for your patience and understanding
 
Homechoice