TM
Tshepo M
1 reviews | Active since Jun 2013
06 Aug 2016, 08:21
Home choice has become a ****
<p>My mother bought things from homechoice in June . Payment was made on the 28th June to date she has not received her things worth R1100. I have contacted homechoice and my mother too. We lost count they don't respond to our emails anymore. They treat us like stupid and lie that our things were delivered when we never received anything. People never buy from Home choice otherwise they will vanish into thin air with your money</p>
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Homechoice's replyOfficial
08 Aug 2016, 06:07Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply08 Aug 2016, 06:07
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team