GA
Gerard A

1 reviews | Active since Jul 2019

25 Jul 2019, 14:18

Home choice harassment!!!

Home choice is harassing me!!! Apparently someone on their data base gave them my work cell number as contact details and they keep calling even after i explained about them having the wrong number. I do not sound like a lady either lmao!so how smart are these people working there. Worse this is a business cellphone owned by my company so i am obligated to answer the phone. This now effecting my job which is unacceptable! If this is not rectified i will seek legal counsel from the company lawyers. absolutley pathetic. I am not even a customer and this is what customers face.

0
Replies (6)
Homechoice
Homechoice's reply25 Jul 2019, 14:20
Official
Hi Gerard.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Regards.
Lee-Ann
GA
Gerard A's update01 Aug 2019, 14:25
Reviewer Update
Hi Lee Ann
I am still having calls daily at all times of the day.
The customer that you are calling for is Revonia Mampe.
Once again this is a work cell number, i cannot continue to be harrased in this manor
GA
Gerard A's update19 Aug 2019, 11:37
Reviewer Update
Hello
nothing resolved.
I am still being harassed and the people calling me are quiet rude.
This is persisting during office and private hours on my company cell!!!!
GA
Gerard A's update04 Nov 2019, 15:33
Reviewer Update
Hello
nothing resolved.'
home choice staff are rude as well!!!!!
I am still being harassed and the people calling me are quiet rude.
This is persisting during office and private hours on my company cell!!!!
GA
Gerard A's update06 Nov 2019, 09:52
Reviewer Update
Hi Lee Ann As discussed on our last call.You confirmed my number was of the system.

However I was contacted yesterday at 4:43PM The agent name was Yondela (very helpful on this call) Call *** I would appreciate if you get your facts in order and remove my number from the system immediately.

As promised, I am posting this on hellopeter, just in case this happens to other people so they know the integrity of Home choice. Please remove my number and confirm it on email. Thanks
GA
Gerard A's update24 Jul 2020, 10:45
Reviewer Update
Hello
nothing resolved.
i have started receiving calls again!!!!!!

the agent even had an attitude. sometimes they call and once they ask for the said person they drop the call.
really pathetic that i am harassed for an account i dont even have.

Phone calls are coming through late afternoon/evening. is this the pathetic nature that you recover your money from non account holders