Home choice furniture

I am Tsakane Mahlahlane, in 2018 February I bought a microwave and couches from home choice. In 2018 i have reported to home choice that the microwave was no more working, i was told to bring the microwave to the nearest shop, which ive explained that i don't have transport, last year when i start to make follow ups am told thy will not take the microwave bcs the warantee has lapsed, ive explained i have reported the matter before the guarantee lapses, i was given a reference number saying thy have locked a call with defy thy will call to tell me when to come to fix or to take the microwave. I haven't received any call when i make follow up with home choice am told the warantee has lapsed, i explained again but ive reported the matter before i was told sorry we can't help u. Last year i also reported that the leather from the couches is pilling of, i was told to send pictures, which i did. The response i got it was sorry it is the nature of those couches their pilling off, if thy knew this kind of couches are pilling off why selling to customers, know am setting with a microwave not working, couches that are pilling off, yet am expected to pay each and every month, i took four months not paying hoping they will respond to my plea, but they just don't care about customers all thy want is money, comes month end they will deduct four months payments without even trying to arrange with you if you afford to do that, if thy don't want to fix their furniture let them come, take their items and refund me each and every single cent payed to home choice. Your assistance will be highly appreciated thanks