zZ
zandile Z

1 reviews | Active since Jul 2022

25 Jul 2022, 17:04

Home Choice ********** order.

I have received terrible experience from Home Choice. In January someone took furniture using my home choice online account and goods were delivered to a different address and not my address.

A debit order was set to deduct my account on the 10th of each month. I contacted Home choice and they asked me to submit an affidavit to their Disputes department. I did and never received any feedback from them. Instead i keep receiving calls from Home choice debt collectors every day.

I refuse to pay for something i did not get nor place an order for.

0
Replies (2)
Homechoice
Homechoice's reply26 Jul 2022, 08:21
Official
Hi Zandile.

Thank you for bringing this serious matter to our attention.
 
We will be contacting you to get further details from you.
 
Thank you for your patience and understanding
 
Homechoice

zZ
zandile Z's update26 Jul 2022, 13:06
Reviewer Update
Hi

My Issue was resolved today. I received an email from Home Choice ***** department saying that i will not be liable for the ********** purchases and they will send an update to the Credit Bureau.

Thanks to Hello Peter.