SA
Shouneeze A

1 reviews | Active since Apr 2019

13 Apr 2019, 14:01

HOME CHOICE DOES NOT CARE ABOUT THEIR CUSTOMERS

I ordered a Samsung washing machine from home choice in March 2019 Within a week they delivered it to my house within the first two weeks the machine started giving me problems with the draining and now hardly two months old the machine stopped draining it is not working at all

Home choice calls me every single day to make payment arrangments but not mention anything about the call I logged with them to have this piece of **** Samsung washing machine

I don't want the washing machine anymore and I want to know who I can go to for help because this is not right as a single income earner every cent I spend is important. Home choice does not care about there customers they are quick to sell you things but does not provide any backup support

I want this thing replaced I do not want it anymore and I will go on every social media platform until I get the service I am paying for

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Replies (1)
Homechoice
Homechoice's reply15 Apr 2019, 08:09
Official
Hi Shouneeze.

We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this. 

Lee-Ann  will be in contact with you shortly to assist in resolving the issue. 

Thank you.