LM
Lerato M

1 reviews | Active since Feb 2022

26 Feb 2022, 10:42

Home Choice come help because you can.

This is so annoying, my mother is been Home choice customer for years. she bought Samsung TV and was delivered 18 January 2022, immediately after the delivery we went on a holiday returned 20 February 2022 only opened it then; and realize a dent on it, sent an email to them that same night and now they telling us about 14 days rules, and they obviously want payment for it, my mother currently do not have TV instead she's with their damaged one, how is this fair though, so annoying. I hope homechoice comes to it's senses and get this matter resolved, is sad because we never thought such will happen to us especially my 71 old mother.

Account Details SM Moloi Account number ***

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Replies (3)
Homechoice
Homechoice's reply28 Feb 2022, 09:02
Official
Hi Lerato,

We’re very sorry to hear about the poor service you experienced. 

We will be in contact with you to assist in resolving the issue.

Thank you.
Homechoice
LM
Lerato M's update02 Mar 2022, 21:31
Reviewer Update
Is HomeChoice ignoring this matter or what, why are you so quite, thought this would have been resolved by now. This is frustrating and really getting into me. Can HomeChoice attend to this
LM
Lerato M's update03 Mar 2022, 22:51
Reviewer Update
Hello Peter, can you please intervene, HomeChoice is not taking us serious or can someon help with Shirley Maltz contact details, this is not fun anymore