1 reviews | Active since Feb 2018
home choice behaves like a ****
Home choice is a ***** and I say this because for the third time Home choice continue to manufacture Arreas in my account and fails to explain how they came about.
at first I paid those Arreas secondly I got them at thier tricks and I ididnt pay and they rectified their incompetency. this is the third time and I am tired, last year home choice harrased me with different Area phone codes but when lucky I respond and to my disappointment they still cannot explain how the Arreas came about. sent emails where in one i am qouting the reply from their official still they havent responded to those emails but today sent an smses that my account is in Arrears???? I dont know how these people work, there is no snyc so ineffiennt the only time they phone you is when they want you to order or want money if you have a query you will wait until you become a ghost while they harass you to pay for something they also dont know.
Hello Peter make sure home choice receives this email and advise me where else i can report them becuase I have enough evidence to expose this inefficient, *********** Company
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Lee-Ann Petersen <***>
To:
***
Mon, 11 Jan at 11:22
Hi Ayanda Ntola,
Thank you for raising your concerns with us via Hello Peter.
Kindly note we have received a short payment in Sept 2020 : only paid R800 instead of R1293.56
Nikezwa T****shiba <***>
To:
***
Mon, 21 Dec 2020 at 09:25
Hi Ayanda,
Thank you for contacting Homechoice.
Please be advised inquiry was logged and the feedback for account was as following , You where making short payments and the required installment was R907.75 until November. So amount has been not up to-date on payments .
Should you require any further assistance, please do not hesitate to make contact with us.
Kind Regards,
Nikezwa T****shiba
Customer Success Specialist
Office ***
Email ***
Web www.homechoice.co.za
On Sun, 13 Dec at 11:09 AM , Ayanda Ntola <***> wrote:
Goodmorning,
For once can the Finance Department of Home Choice do their work? can Home choice employ better qualified accountants? I am tired and the level of incompetence which is deliberate is very nauseating.
fix this account before I report you again. stop threatening me with debt collectors when your house is not in order its insulting.
Regards
On Monday, 17 August 2020, 15:16:54 SAST, Nikezwa T****shiba <***> wrote:
Hi Ayanda,
Thank you for contacting Homechoice.
Please be advised the installment required for account month end of August is R417.15.
Should you require any further assistance, please do not hesitate to make contact with us.
Kind Regards,
Nikezwa T****shiba
Customer Success Specialist
Office ***
Email ***
Web www.homechoice.co.za
Lee-Ann Petersen <***>
To:
***
Mon, 11 Jan at 11:22
Hi Ayanda Ntola,
Thank you for raising your concerns with us via Hello Peter.
Kindly note we have received a short payment in Sept 2020 : only paid R800 instead of R1293.56
Nikezwa T****shiba <***>
To:
***
Mon, 21 Dec 2020 at 09:25
Hi Ayanda,
Thank you for contacting Homechoice.
Please be advised inquiry was logged and the feedback for account was as following , You where making short payments and the required installment was R907.75 until November. So amount has been not up to-date on payments .
Should you require any further assistance, please do not hesitate to make contact with us.
Kind Regards,
Nikezwa T****shiba
Customer Success Specialist
Office ***
Email ***
Web www.homechoice.co.za
On Sun, 13 Dec at 11:09 AM , Ayanda Ntola <***> wrote:
Goodmorning,
For once can the Finance Department of Home Choice do their work? can Home choice employ better qualified accountants? I am tired and the level of incompetence which is deliberate is very nauseating.
fix this account before I report you again. stop threatening me with debt collectors when your house is not in order its insulting.
Regards
On Monday, 17 August 2020, 15:16:54 SAST, Nikezwa T****shiba <***> wrote:
Hi Ayanda,
Thank you for contacting Homechoice.
Please be advised the installment required for account month end of August is R417.15.
Should you require any further assistance, please do not hesitate to make contact with us.
Kind Regards,
Nikezwa T****shiba
Customer Success Specialist
Office ***
Email ***
Web www.homechoice.co.za