ND
Nomfundo D
1 reviews | Active since Dec 2023
07 Dec 2023, 12:03
HOME CHOICE: BAD SERVICE
I bought a set of comfort/bedding at the above store on line on the 6 September 2023. I receive track number and I realised that the order was delivered called the store to enquire and I was told to wait for investigation to this date I have'nt received any correspondence from the store.
I called countless time to no success, I went to the store in Promenade with no success.
Kindly attend to this matter as a matter of urgency
Regards N. Dlamini ( ***)
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Homechoice's replyOfficial
07 Dec 2023, 12:13Hi Nomfundo.
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Kind Regards.
Homechoice
Homechoice's reply07 Dec 2023, 12:13
Official
Hi Nomfundo.
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Kind Regards.
Homechoice