Home Choice - Bad return service

A sales lady phoned me while I was on leave and I specifically told her that I have been a loyal Customer to Home Choice over the years but had few disappointment over the last few years. She assured me that she will make sure that the bedding I was ordering is of good standard. When parcel arrived it was of great disappointment that the curtains and it was the tapped one (which I did not order) and it aslo was not lined and the second bedding was also not good quality. I then phoned to arrange a return in which a lady gave me an address of : JHB Revolgs Supplier Chain, 13 Jersey Drive, Edenvale, JHB I then wen t to the post office to return goods. Few days later courier informed me that they could not find the place second call few days later they said that The reference no is not correct. Today (13.02.2019) I phoned and another lady answered and said that the first address that was given to me was incorrect!!!!! It should have been : Private bag @28, Cape mail, 8003 parcel came now back and it is going to cost me another R470 to get it then I have to resend it again to the correct address given on the 13th. Home choice refuses to refund me my full amount and does not contact me at all to resolve the matter

home choice told me that the correct address was given to me . The more I keep on telling them to listen to the first conversation on the 31.01.2019 when ref no and address was given to me the first time. Thusfar the parcel cost me R920.00