Home Choice agents and managers are pathetic
<p>i have been for the past two and a half weeks been waiting for someone to contact from home choice. not only have i emailed the supervisor but also the manager! both have read my email but have failed to respond. however when i call them they refuse to come to the phone and promise to call back... and im still waiting! i will never do business with you again and advise others to steer clear. rather go to mr price and pay less with better service. </p>
Helpful (0)
Replies (1)0
Replies (1)
Homechoice's replyOfficial
28 Feb 2017, 13:47Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply28 Feb 2017, 13:47
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team