LC
Lee C

1 reviews | Active since Feb 2018

27 Sept 2022, 13:34

Home Choice

Homechoice is no a very friendly company. In the last week I have received over 10 calls a day, say I have to pay my arrears onu account. I don't know how it can be in arrears if it done via debit order. I have logged into my homechoice account and it show that there is no arrears. I sent it to Homechoice. Got an email back saying that they have received my payment and I am up to date. Today I received 4 calls tell me I am arrears. Debit order goes off on the 1st today is the 27th ....

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Replies (1)
Homechoice
Homechoice's reply27 Sept 2022, 13:37
Official
Hi Lee,

We will investigate this process to see how we can best improve it going forward!


Apologies for the inconvenience caused,
Homechoice