Home choice

Last year I paid my installment in full and when I try to call Home choice to demand my paid up letter they send me from pillar to post, to my surprise this year I got a call from Norman Bisset & Associates that I owe R1300 after so many calls asking for paid up letter . it seems as if this company doesn't want us to finish paying them you will pay until Jesus comes, i will never encourage anyone to open an account with Homechoice, my account number ***