TM
Thokozile M

1 reviews | Active since Jul 2020

16 Jul 2020, 04:18

Home choice

I placed an order which was Mondo breakfast pack they created 2 PFS number and 1 invoice no the courier guy delivered only 1 box which was 2of 2 i he said I must sign OK I did I thought every thing was in the box because it was sealed after I opened found that its not complete I gave the courier guy a call he said he has 1 box now that PFS***4 which is 1 of 2 I didn't received its linked to that invoice of the one that I signed they say I got everything I can't pay for some thing that I don't own when I check my online profile the missing box it was not scanned onto delivery on the 14 of July home choice the other that I received it was scanned on the 14 I sent them everything to proof that I don't have that parcel even the invoice that I got it state 1 order which is toaster no kettle but the price down the its R1499.00 I won't pay for something that I don't have they check that box in their warehouse its the if they didn't ***** it.I curse the day I opened an account with home choice they quick to sell u have to fight before they deliver when u have a problem they don't respond their call center agents are very rude.I won't recommend you to anyone the stress that you've caused its unbearable.

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Replies (1)
Homechoice
Homechoice's reply16 Jul 2020, 09:55
Official
Hi Thokozile.

We’re so sorry we let you down. One of our staff members will contact you shortly. 

Speak to you soon, 
Homechoice