JF
Johan F

1 reviews | Active since Nov 2017

01 Oct 2020, 08:50

Homchoice unauthorized debit

Hi.

Ive had an unauthorized debit deducted from my bank account this morning by Homechoicerid. How is this even possible if I have no dealings with Homechoice and never have? How is it this easy to get money taken out of my bank account without my consent? This is quite frankly beyond ridiculous. Seems my money would be safer under my mattress in my home than in my own bank account. Can this please be remedied? The reversal is now also going to cost me which is unfair.

0
Replies (2)
Homechoice
Homechoice's reply01 Oct 2020, 09:44
Official
Hi Johan.

We will investigate this process to see how we can best improve it going forward!

Apologies for the inconvenience caused,
Homechoice
JF
Johan F's update09 Oct 2020, 16:32
Reviewer Update
Hi

How long will the reversal/reimbur*****t process take? It's been almost a week now since your anti-***** department contacted me and I haven't received my money back. If I dont get my money back by this coming week I am going to the police to open a case of theft against HomeChoice.