Homchoice ***** account blacklisted me

In September 2020 homchoice lawyers called me to inform me that i owe them R2082. I informed them that i don't have an account with them and was told to call homchoice and tell that i don't have an account with them. I did call and they insisted that i took things from home choice, i told i never in my life open an account and was told to contact the dispute center. U completed tbe dispute form and returned it and send an acknowledge of receipt. Now it iver 90 working days no response, my name is bad arrears, i cant get my home loan switch couse of this. I did not open this account neither did I receive the goods. when I call my call is sent from pillar to post with no direction of what is happening with clearing this ********** account on my name. My my life is on hold