Homchoice expecting payment for something that broke in the first 3 months

i'm Waiting now 4 month for someone to phone me regarding a single bed i bought from homechoice i bought the bed in march and then the base broke, after complaining on social media somebody eventually phoned me and they said someone will phone me back to tell me what we must do , i mean paying almost R6 000 for a single bed which broke in 3 months time and up until today i never heard anything?????????? now they keep on phoning me every damh day for payment but i'm sitting with a broken bed? You selling people trash asking them a arm and a leg and then you still expect payment, IM NOT MAKING PAYMENT for something i can't use the bed is still in it's plastic because it was bought for my baby room, i don't want the bed you guys can take the bed back and then yesterday a GUY had the cheek to tell me i'm facing consequences for not paying But im ready to face anything they are not going to do me in i'm sorry and i'm not going to leave this hear!!!!!!