Highly frustrated and dissatisfied customer

So disappointed in the level of service I have recieved , I placed an order 3 weeks ago for 2 different things same time . One of them I recieved a debi check for of which I approved .

I called last week to confirm about what’s happening with the order and that I’ve sent all documents required from me . 3rd week later I’ve spent over 45 minutes on a call just trying to get through to processing so that I can find out about my order .

Still no answer !! I rather get transferred from pillar to post ! My debit is due next week and I still have recieved nothing from Homechoice !!

The call center is so unprofessional . Everytime I do call processing after 45 minutes the line is dropped !!! This is ridiculous ! I am about to pay for something I don’t even have !!! Never been excited about a company only to be disappointed and this is why I always cancel my orders with Homechoice as you will never get the help you truly need !!