WM
Winston M

1 reviews | Active since Feb 2018

27 Aug 2018, 12:09

Highly disappointed

I ordered bedding (cash) of R199 , courier fees came out to R20.60 and I got a R100 voucher. So the total came out to R116.91. I paid it and sent POP to ********** with the email and POP. I haven't received any feedback. Two weeks ago Called and I was told to pay another R52 but I said i got the voucher she said ok the voucher will be loaded and my order dispatched. Last week same story.

I want my bedding or a refund please

Order no: # ********** 8 Item Description Item Number QTY Cash Price Handling Fee Assembly Fee Delivery Fee Sub Total City Rider Essential Duvet Set-Single Blue 168344 1 R199 R 0,00 R 0,00 R 20,60 R 219,60

Sub Total R 216,91 Your guaranteed free gift Free Gift Voucher R 100,00 Total Discount R 100,00 Total R 116,91 *Finance charges are calculated on a daily basis, from the date your goods are dispatched, so your instalment may vary slightly from the one shown here.

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Replies (1)
Homechoice
Homechoice's reply27 Aug 2018, 12:14
Official

Good Day Demi

Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.

One of our staff members will be in contact with you shortly to help resolve the issue.

Regards

Customer Support Team

Best regards,