Highly @#$% off

I am highly angry and infuriated at the constant harassment of calls ,that i am receiving on a daily basis from Homechoice,with regards to my account.As i continuously tries to explain to your agents that an agreement was reach or a mutual decision was made about the payment terms,yet they just follow their script and tries to intimidate me over the phone.Not even making a sufficient attempt to get to the bottom of the story!!!! Today alone i received no less then 3 calls ,same old story and the more i try to explain,the more they just go on and on.I must add as well they don't even show any sort of objection handling s****s ,trying to overwhelm me.Learn some basic customer service s****s first!!! I expect someone senior to take charge of this situation and rectify this complete mess of a misunderstanding.You can trace all the calls even made to my cellphone number and see i have spoken to several individuals.What i don't get is that all interactions should be logged on a database/CRM system but no one knows whats really going on.... i rest my case