High Vale Complaint

Homechoice is useless, *************, POPI act only applies to *****sters committing ***** on their clients account. I Christina Potwana had an account 13*****9 with homechoice which I fully paid up on the 14th of Jan 2023. To my shock MBD starts harassing me daily, claiming I owe Homechoice over R22 000. Upon receiving this information I followed up with Homechoice and they advised that items were ordered under my account and delivered to a placed named Mondure and the persons number starts with 072, but due to the POPI Act, they couldn't disclose further information. I was then advised by them to write a sworn affidavit and provide a copy of ID. I did that and handed over the documents to Homechoice Jabulani Mall on the 4th of June 2025. I was advised it's going to take 30 days. Its well over 30days and homechoice has still not contacted, MBD is harrassing me and its really annoying. I asked them to provide me with the call recording of the sales person who changed my details on my account, sold items to a *****ster. The frustrating part about all of this is that, its my account and details of the whoever committed ***** are being protected, why didn't the POPI act apply when the items were ordered without my concern. *****ster are being protected while loyal customers are being ****med. If profanity was allowed I would certainly add a lot of unfiltered words. I don't owe Homechoice anything, I am not liable, Homechoice fix your mess Now .